Many years
ago, marketing was all about signage and the Yellow Pages. Fast forward 50
years and though the ways perhaps have changed, the general concept of
marketing has stayed the same - effectively get in touch with prospective
customers concerning the value of your product or service. In this particular
digital age, on the other hand, the number of ways to communicate has grown
exponentially, leading marketers to operate complex and complicated campaigns
both on and offline.
At least
that’s what should be taking effect. At the mention of complex and complicated,
you start to drop people. The funny thing is that people are complex and
complicated. It’s human nature of having diversity in thoughts, feelings,
memories, and beliefs. For a marketer to function, they must have an
understanding of this psychology and build their campaigns around it, even if
it is more work.
Prevent
Tunnel Vision
Working on
a single channel can result in certain failure. Maybe failure is an
overstatement, but anticipating anything further than marginal success is
ridiculous. The magic takes place when marketing evolves to suit the
multi-touch world we are in. Every day you watch commercials, tune in to the
radio, make an online purchase, use your cell phone, and do 50,000 other
activities, most likely at the same time. People are no longer satiated
carrying out just one thing. The new norm is to multitask so it only makes
sense to try to get in touch with people in any and all means possible.
Uncover
Jacks Of All Trades
This is
when it gets complicated for marketers. To be effective involves an in-depth,
and yet varied, understanding set that is less likely to exist in a single
person. Not many people know enough about PPC tactics and printed collateral
and social media and everything else to carry out multi-touch promotions
flawlessly. The truth is, you must know enough to know that you don’t know
everything. That’s when you hire someone (or begin to read every blog you can
get your hands on) to fill up each gap.
Have A Plan
Once you’ve
got the appropriate people, get the right plan in place. Think of your
consumers and potential customers. More importantly, try to think like they
think. Where would they go? What would they do? Who'd they speak to? Identify
each channel that details your target market and build out campaigns, ensuring
you’ve got the right imagery and messaging for each and every mode.
Busy moms
don’t have time to talk to a salesman for 10 minutes and senior citizens aren’t
likely to be spending their days playing games on their mobile (unless it’s
Words With Friends). Once you understand these doings and build campaigns to
match them, the magic will begin.
Soon
enough, you’ll seemingly be everywhere. Suddenly, they know your name, but
they’re not really sure where they first heard about you. They’ve have a
general thought of what your product or service is, they remember seeing
something about you online and they’ve got a image in their head of what your
logo is. You’ve reached them in every way that matters to them and it’s paid
off. Now, let’s hope you’ve implemented multi-touch attribution at the same
time.
No comments:
Post a Comment